PRIVACY POLICY
In accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and applicable Spanish data protection laws, users of this website are informed about the processing of their personal data.
1. Data Controller
Owner: MERLO Property Inspections
Contact email: info@merlopropertyinspections.com
Website: https://www.merlopropertyinspections.com/
2. Personal data collected
Through this website, the following personal data may be collected:
Name and surname
Email address
Telephone number
Property-related or inspection-related information provided by the user
Any other information voluntarily provided through contact forms or email communications
Additionally, this website may collect anonymized browsing data through cookies and analytics tools.
3. Purpose of data processing
Personal data collected through this website will be used for the following purposes:
Responding to inquiries and contact requests
Providing information about property inspection services
Preparing quotations and managing service requests
Maintaining professional and commercial communications
Analyzing website usage and improving user experience
4. Legal basis for processing
The legal basis for processing personal data is:
The user’s consent when submitting a contact form or contacting us via email
The legitimate interest of the data controller in providing the requested services and improving the website
5. Data retention
Personal data will be retained only for as long as necessary to fulfill the purpose for which it was collected, or while a professional or commercial relationship exists, and subsequently for the periods required by applicable law.
6. Data recipients and data sharing
Personal data will not be shared with third parties except when required by law or when necessary for the proper provision of the requested services.
In particular, personal data may be shared with collaborating professionals, such as architects, engineers, or technical partners, when this is necessary to carry out inspections, assessments, or related professional services requested by the user.
These third parties will process the data solely for the intended purpose and in compliance with applicable data protection regulations.
7. Cookies and analytics
This website may use cookies and similar technologies to improve browsing experience and analyze website traffic.
In particular, analytics tools such as Google Analytics may be used to collect anonymized statistical information about user interactions with the website. This data does not allow the personal identification of users.
Users can manage or disable cookies through their browser settings. Additional information about cookie usage may be provided in a dedicated Cookie Policy.
8. User rights
Users have the right to:
Access their personal data and obtain confirmation as to whether personal data concerning them is being processed, as well as a copy of such data
Request rectification of inaccurate or incomplete data
Request deletion of their data when it is no longer necessary for the purposes for which it was collected
Request restriction of processing
Object to the processing of their data
Request data portability
Withdraw consent at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal
To exercise these rights, users may send a written request to info@merlopropertyinspections.com
Requests will be answered within one (1) month, as established by applicable data protection regulations. Proof of identity may be requested when necessary.
Users also have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos – AEPD) if they consider that the processing of their personal data violates applicable regulations.
9. Security measures
MERLO Property Inspections applies appropriate technical and organizational measures to ensure the security, integrity, and confidentiality of personal data and to prevent unauthorized access, loss, misuse, or alteration.
10. Changes to this Privacy Policy
This Privacy Policy may be updated to reflect legal, technical, or operational changes. Users are encouraged to review this page periodically.